The Window Saga Continues

So I thought everything was cool with the windows and I was expecting the final contract in the mail. And then yesterday they called. I wasn't awake when they called and called back about an hour later and no answer. I thought that was weird but so far eveything with them has been weird so . . . I know they have call display since the woman answers with my name when I call so I knew she would know I called and expected her to call me back. No call yesterday. Hmmm. So I called when I woke up this morning and this is the jist of what she told me. They have two suppliers. One American and one Canadian. The Canadian company makes better quality windows more suited to Canadian winters and the American company makes lesser quality windows. Now since I obviously live in Canada and must experience Canadian winters, it would make sense to me that this would be the supplier she would choose when we initially talked about windows. But it wasn't. I did say price was a factor but I also made it clear that first and foremost, I wanted a good quality window. So of course now she is saying that the American company is way behind in production and if I wanted a better quality window the $1800 estimate would now be roughly $200 to $500 more.

So this is of course why she would not give me a written estimate. I have a number for a guy that works at a window manufacturing company. The problems with that are (1) I would have to pay cash (which I won't have for a couple of months), (2) since it would be under the table, I can't claim the tax credit and (3) I am a little sick of all things windows right now. So now what, keep letting this company jerk me around because I don't have the cash right now or wait and pay less but up front? Sigh . . .